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Privacy Policy
(Effective Date: September 3, 2009)

The following statement discloses the consumer privacy practices of Real Software Solutions Inc. ("RealSoft") for the RealSoft Web Site (this "Site"). This Privacy Policy governs all use of this Site, except for the portions of the site within the shop.RealSoft.com domain, which are covered by the privacy policy here. By using this Site, you are deemed to consent to our privacy practices. If you do not consent to these privacy practices, do not use this Site or download any materials from it.

We do revise and update our privacy practices from time to time. In general, we do not provide specific notification of such updates, and we reserve the right make them without any notice to you. You should visit this page, at least once every thirty days, to review our then-current privacy practices, because they are binding on you. All updates will be published at this site. Your continued use of this Site shall be considered your consent to any revised privacy practices.

Your Privacy
Use of Personally Identifiable Information
In general, you can visit this Site without telling us who you are or revealing any personal information about yourself. However, most areas of this Site require registration to access, which requires you to provide certain personally identifiable information, including: your name, mailing address, email address and voice and/or fax telephone numbers. We collect this information to better understand your needs and provide you with services that are valuable to you. If you choose not to provide some of the information we request, you can still visit much of this Site, but you may be unable to access certain options, offers and services such as downloading trial or evaluation software.

As a condition to being allowed to download trial or evaluation software from this Site, you may be asked for your consent to be contacted from time to time by us and/or one of our affiliates, representatives or partners, by either email, postal mail, telephone and/or facsimile, to provide you with the information about other products and/or services offered by RealSoft or its affiliates or partners that we or they think may be of interest to you.

RealSoft provides a number of ways for you to "opt-out" of receiving certain additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. However, the availability of certain offers and services such as downloading trial or evaluation software may be conditioned upon your agreement to permit RealSoft or our business partners to contact you, in which case, notice of any such condition will appear on this Site.

Since RealSoft is a global company, we provide company information to our worldwide offices. The personal information that you have provided to us may be transferred to other RealSoft offices around the world. For example, when European customers register RealSoft products, their personal information may be transferred to servers in the United States then transferred to servers in one or more of RealSoft's European offices. Also, in certain countries our outside contractors and partners might undertake the collection, transferring, storage and processing of your information.

Please be advised that in certain instances, it may be necessary for RealSoft to disclose your personal information to federal, state and local government officials in the U.S. or overseas or otherwise as required by our legal obligations.

Personal data privacy is a new and evolving area, and mistakes and miscommunication are possible. We will do our best to maintain the accuracy of your personal information. To make changes to our records of your personal information, please modify your registration profile. Visitors who have registered for support may modify their separate profile by clicking on the link marked "Customer Profile" after logging into case management.

Use of Cookies
CodeGear may use cookies from time to time. Cookies are small text files a Web site can use to recognize a repeat visitor to the Web site. We use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of this Site are of interest to our members. These cookies do not track individual information. Cookies from CodeGear can only be read by CodeGear Web sites. If you do not want CodeGear to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still access most of this Site, however, your ability to use some of the products and/or services at this Site may be affected.

Advertisers on this Site may also use cookies. Since we do not control those Web sites, we encourage you to review their policies. If you have any questions about the data collection practice of advertisers, please contact those companies directly.

Password
When you register with this Site, you will be provided a password that will allow you to access this Site. You are responsible for maintaining the confidentiality of your personal information and password. You shall be responsible for all uses of your password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your password.

Links to Third Party Web Sites
At this Site, there may be links to companies with whom we have a relationship. RealSoft is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours.

We may also link to co-branded Web sites from time to time that are maintained by RealSoft and/or one or more of our business partners. An example of a co-branded site is shop.RealSoft.com. When you submit information to one of our co-branded sites you may be submitting it to both RealSoft and our business partners and the privacy policies of these co-branded sites may differ from this privacy policy. We encourage you to read the privacy policies on any co-branded site to which you link for information on the privacy practices of that site.

Please remember that any information you submit in a chat group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online.

For questions regarding this Privacy Statement please contact us.

Getting Help

If you have a question about purchasing or using Real PDF software that isn’t answered in the FAQ, or would like to report a bug you found in the software, or have a suggestion for a new feature you’d like to see in a future release, please don’t hesitate to write to us.

Contact Us

Sales e-mail
sales@realpdf.com

Support e-mail
support@realpdf.com